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Outsourcing-
Frequently Asked Questions |
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Web
Hosting Frequently Asked Questions |
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| Please feel free to contact us for any of your
queries at info@devoteebd.com |
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Questions with Answer |
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Outsourcing-
Frequently Asked Questions |
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Why outsource an
assignment? |
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Outsourcing reduces much of the capital
and overhead expenses, leads to optimum
utilization of available resources and gives
an opportunity to avail the expert services
of a trained workforce available world wide,
at much lower cost comparatively. Over the
years it has proved to be a good business
proposition.
In this era of high speed communication
outsourcing allows you to make best use of
resources and skills available world wide at
competitive costs and drastically reduces
the cost of development and maintaining and
expensive infrastructure.
Benefits may be many. Low cost of
development, services of skilled
professionals at fractional costs, no
overhead expenses, no capital investment,
high quality output and more.. |
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How do we start the
process? |
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Send us the an email indicating to us
the following
Type of assignment
Detailed specifications of the project
Volume/Scope of work
Turn around time desired
Reference samples, if any
Scanned files (in case of CAD assignment)
Output format desired (in case of CAD,
Multimedia assignments)
Your address, contact number & email id
Other instructions, if any
You may send to us the large files via FTP
(We may provide you a customer FTP account
for the same) |
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How to contact us?
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You may contact us through the medium of
choice however we prefer communication via
e-mail, as it is easy, cheap and quick.
Email to us at
sales@devotee.com |
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What is the expected
turnaround time for an assignment? |
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Although the turnaround time depends on
the type, complexity and quantum of work
involved in assignment however we ensure
that the time frame as agreed upon for
completion is adhered to without fail.
Depending on your specific requirements we
may deploy additional resources to
substantially reduce the turn around time or
time frame for completion of assignment. |
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How do you deliver the
completed assignment? |
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We may deliver the completed assignment
to you through the mode you prefer, via
Internet or in a CD ROM via courier. |
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What are the payment
options and how can the payment be made? |
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Depending on your preference the payment
may be executed as per the mutually agreed
terms of service. The mode of payment may be
either through credit card or paypal ,
cheque or demand draft |
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How do you ensure
quality and accuracy of the output? |
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We undertake three level quality and
accuracy check in all our assignments,
whether it is related to CAD, Multimedia or
Web Development, before we deliver the
completed assignment. |
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Do you ensure about privacy and security of
data? |
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We make all efforts to ensure strict
confidentiality and security of data and
details sent to us and as per your specific
instructions. Please read privacy statement. |
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Web
Hosting FAQ |
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Why choose Devotee InfoSystems Creators for
Web Hosting Services? |
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Devotee InfoSystems Creators offers you
customized services and support based on
your needs and skill level. At Devotee we
provide single window design and set-up
services for your website , else we help you
set up and administer your own website. You
can configure your own email accounts or we
can do it for you. Whatever level of support
you need Devotee shall prove to be the best
choice. |
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How do I switch to Devotee InfoSystems
Creators Web Hosting? |
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Once you have purchase a hosting package
a hosting package from us, you will receive
a detailed startup message containing login
instructions to begin administering your
site (setting up e-mail accounts, databases
and power tools).In addition you will need
to switch your DNS to point to our
servers.DNS settings are contained in the
Message. If you need any set-up assistance,
or if you want us to design/upload/setup
your site for you, contact us. |
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How may I pay for web
hosting? |
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This depends on which host you decide to
go with. You may pay by the mode mutually
agreed upon after the order is placed
through credit cards, Papal or a draft /
Cheque. |
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How do I upload my
site online? |
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Uploading your site can be done in many
ways, but the most popular is FTP. When your
hosting account was created, you should have
been provided with an FTP account. Using
software such as CuteFTP or WS_FTP, you can
log into your host. Then, using the program
like a normal windows program, you can drag
and drop files onto your web host very
easily and your website goes online
instantaneously. |
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How do I enable and
use the various utilities and features
available? |
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The various utilities/features are ready
to use when the web hosting package is
purchased. You may
enable/configure/administer them using the
control panel. Although this process is very
simple and user friendly our support and
services shall be readily available. |
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Do I need to change my domain if I get a new
host? |
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No, provided that the domain is
registered in your name (as it should be),
you can simply update your namservers (from
where you manage your domain names) to that
of your new host |
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What are sub domains? |
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Sub domains are extension of your
domain. Say, for the site is
www.devoteebd.com. A sub domain would be
cad.devotee.com, and another would be
webdesign.devotee.com. Sub domains are
usually treated as separate sites from the
main domain site. However you may set up
multiple sub domains under the same
webshoting plan. |
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What is disk space and
bandwidth/data transfer? |
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Disk space is the size allocated to
store your website. Every single letter on
your website has to be stored somewhere on
your web host's server. HTML pages are
usually very small, but the images, scripts,
and databases take up large amounts of disk
space. Bandwidth/Transfer is the amount of
data the server will allow your site to send
in a month. Transfer is usually measured in
gigabytes - billions of bytes. |
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What is PHP, ASP,
Perl, MySQL, MS SQL etc? |
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These are all programming
languages/database systems, which are
referred to by their acronyms, and each of
them has its own benefits and uses.
PHP - PHP: Hypertext Preprocessor
ASP - Active Server Pages
Perl - A Programming Language
MySQL and MS SQL are database systems.
Depending on what your host provides, you
can use a database to organize your data. |
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What is uptime? |
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Uptime is literally what it means - it
is the amount of time your site is online
throughout the entire month. The best uptime
would be 100%, but because things can break
or server may be kept for
service/installations/maintenance, generally
99.5 to 99.9% uptime may be experienced. |
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How do I log into
Control Panel? |
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To log in just go to your URL http://www.domainname.com
followed by: 2082 For example: http://www.yourdomain.com:
2082/. Replace domain.com with the URL to
your website. If you have any problems with
this, please Contact Us. For more
information take a look at cPanel
documentation and Features. |
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How do I set-up my
email accounts? |
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You need to login to the Administrator
control panel for which Login settings are
contained in the startup message you
received when you purchase your hosting. The
setting up of email accounts is very easy
and matter of few clicks. More over specific
help shall be available once you are logged
in to the control panel. |
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What are the
nameservers? |
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For details of the nameservers you
should refer to your activation e-mail,
which indicated the DNS, you should
set/point your domain name to. |
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What are my SMTP and
POP3 Mail Servers Settings for configuring
the mail? |
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It will be mail.yourdomain.com for both
pop3 and smtp servers, |
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How do I check my email through web and POP3
Client? |
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i) By webmail: Each account comes with
it's own Neomail/Squirrel/Horde web client.
Which means you can access your email from
ANYWHERE in the world! Simply point your
browser to http://www.yourdomain.com:2095/
or from the 'Webmail' menu in your cPanel.
ii) By POP3 E-Mail software: To
automatically retrieve you emails through
POP3 E-Mail software , use the following
information for configuration:
Incoming Mail Server (POP3):
mail.domainname.com
Outgoing Mail Server (SMTP):
mail.domainname.com
UserName: username@domainname.com
Password: user password Note: Please replace
yourdomain.com with your hosted domain name.
Also make sure you check the 'My server
requires authentication' in POP3 Client
software and add your mail account
and password under'Settings' |
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How to control and
avoid SPAM mails? |
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You may enable Spam Assassin utility
through control panel. As a precaution do
not give out your email address to many web
sites (as that invites spam). In addition
placing an email on your own web site also
may invite spam. |
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I need additional
support? |
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Please feel free to contact us. Fill in
the new query form or existing customer
support form. We shall try to respond to our
customer’s request as quickly as possible. |
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