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 Outsourcing- Frequently Asked Questions
 
 Why outsource an assignment?
 How do we start the process?
 How to contact us?
 What is the expected turnaround time for an assignment?
 How do you deliver the completed assignment?
 What are the payment options and how can the payment be made?
 How do you ensure quality and accuracy of the output?
 Do you ensure about privacy and security of data?
 
  Web Hosting Frequently Asked Questions
 
 Why choose Devotee InfoSystems Creators for Web Hosting Services?
 How do I switch to Devotee InfoSystems Creators Web Hosting?
 How may I pay for web hosting?
 How do I upload my site online?
 How do I enable and use the various utilities and features available?
 Do I need to change my domain if I get a new host?
 What are sub domains?
 What is disk space and bandwidth/data transfer?
 What is PHP, ASP, Perl, MySQL, MS SQL etc?
 What is uptime?
 How do I log into Control Panel?
 How do I set-up my email accounts?text-decoration: none
 What are the nameservers?
 What are my SMTP and POP3 Mail Servers Settings for configuring the mail?
 How do I check my email through web and POP3 Client?
 How to control and avoid SPAM mails?
 I need additional support?
 
Please feel free to contact us for any of your queries at info@devoteebd.com
 
Questions with Answer
 
 
 Outsourcing- Frequently Asked Questions
 
  Why outsource an assignment?
     
  Outsourcing reduces much of the capital and overhead expenses, leads to optimum utilization of available resources and gives an opportunity to avail the expert services of a trained workforce available world wide, at much lower cost comparatively. Over the years it has proved to be a good business proposition.

In this era of high speed communication outsourcing allows you to make best use of resources and skills available world wide at competitive costs and drastically reduces the cost of development and maintaining and expensive infrastructure.

Benefits may be many. Low cost of development, services of skilled professionals at fractional costs, no overhead expenses, no capital investment, high quality output and more..
   
 

» FAQ

  How do we start the process?
     
  Send us the an email indicating to us the following

Type of assignment
Detailed specifications of the project
Volume/Scope of work
Turn around time desired
Reference samples, if any
Scanned files (in case of CAD assignment)
Output format desired (in case of CAD, Multimedia assignments)
Your address, contact number & email id
Other instructions, if any
You may send to us the large files via FTP
(We may provide you a customer FTP account for the same)
   
 

» FAQ

  How to contact us?
     
  You may contact us through the medium of choice however we prefer communication via e-mail, as it is easy, cheap and quick. Email to us at sales@devotee.com 
   
 

» FAQ

  What is the expected turnaround time for an assignment?
     
  Although the turnaround time depends on the type, complexity and quantum of work involved in assignment however we ensure that the time frame as agreed upon for completion is adhered to without fail. Depending on your specific requirements we may deploy additional resources to substantially reduce the turn around time or time frame for completion of assignment.
   
 

» FAQ

  How do you deliver the completed assignment?
     
  We may deliver the completed assignment to you through the mode you prefer, via Internet or in a CD ROM via courier.
   
 

» FAQ

  What are the payment options and how can the payment be made?
     
  Depending on your preference the payment may be executed as per the mutually agreed terms of service. The mode of payment may be either through credit card or paypal , cheque or demand draft
   
 

» FAQ

  How do you ensure quality and accuracy of the output?
     
  We undertake three level quality and accuracy check in all our assignments, whether it is related to CAD, Multimedia or Web Development, before we deliver the completed assignment.
   
 

» FAQ

  Do you ensure about privacy and security of data?
     
  We make all efforts to ensure strict confidentiality and security of data and details sent to us and as per your specific instructions. Please read privacy statement.
     
 Web Hosting FAQ
 
  Why choose Devotee InfoSystems Creators for Web Hosting Services?
     
  Devotee InfoSystems Creators offers you customized services and support based on your needs and skill level. At Devotee we provide single window design and set-up services for your website , else we help you set up and administer your own website. You can configure your own email accounts or we can do it for you. Whatever level of support you need Devotee shall prove to be the best choice.
   
 

» FAQ

  How do I switch to Devotee InfoSystems Creators Web Hosting?
     
  Once you have purchase a hosting package a hosting package from us, you will receive a detailed startup message containing login instructions to begin administering your site (setting up e-mail accounts, databases and power tools).In addition you will need to switch your DNS to point to our servers.DNS settings are contained in the Message. If you need any set-up assistance, or if you want us to design/upload/setup your site for you, contact us.
   
 

» FAQ

  How may I pay for web hosting?
     
  This depends on which host you decide to go with. You may pay by the mode mutually agreed upon after the order is placed through credit cards, Papal or a draft / Cheque.
   
 

» FAQ

  How do I upload my site online?
     
  Uploading your site can be done in many ways, but the most popular is FTP. When your hosting account was created, you should have been provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you can drag and drop files onto your web host very easily and your website goes online instantaneously.
   
 

» FAQ

  How do I enable and use the various utilities and features available?
     
  The various utilities/features are ready to use when the web hosting package is purchased. You may enable/configure/administer them using the control panel. Although this process is very simple and user friendly our support and services shall be readily available.
   
 

» FAQ

  Do I need to change my domain if I get a new host?
     
  No, provided that the domain is registered in your name (as it should be), you can simply update your namservers (from where you manage your domain names) to that of your new host
   
 

» FAQ

  What are sub domains?
     
  Sub domains are extension of your domain. Say, for the site is www.devoteebd.com. A sub domain would be cad.devotee.com, and another would be webdesign.devotee.com. Sub domains are usually treated as separate sites from the main domain site. However you may set up multiple sub domains under the same webshoting plan.
   
 

» FAQ

  What is disk space and bandwidth/data transfer?
     
  Disk space is the size allocated to store your website. Every single letter on your website has to be stored somewhere on your web host's server. HTML pages are usually very small, but the images, scripts, and databases take up large amounts of disk space. Bandwidth/Transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes - billions of bytes.
     
  What is PHP, ASP, Perl, MySQL, MS SQL etc?
     
  These are all programming languages/database systems, which are referred to by their acronyms, and each of them has its own benefits and uses.
PHP - PHP: Hypertext Preprocessor
ASP - Active Server Pages
Perl - A Programming Language
MySQL and MS SQL are database systems. Depending on what your host provides, you can use a database to organize your data.
   
 

» FAQ

  What is uptime?
     
  Uptime is literally what it means - it is the amount of time your site is online throughout the entire month. The best uptime would be 100%, but because things can break or server may be kept for service/installations/maintenance, generally 99.5 to 99.9% uptime may be experienced.
   
 

» FAQ

  How do I log into Control Panel?
     
  To log in just go to your URL http://www.domainname.com followed by: 2082 For example: http://www.yourdomain.com: 2082/. Replace domain.com with the URL to your website. If you have any problems with this, please Contact Us. For more information take a look at cPanel documentation and Features.
   
 

» FAQ

  How do I set-up my email accounts?
     
  You need to login to the Administrator control panel for which Login settings are contained in the startup message you received when you purchase your hosting. The setting up of email accounts is very easy and matter of few clicks. More over specific help shall be available once you are logged in to the control panel.
   
 

» FAQ

  What are the nameservers?
     
  For details of the nameservers you should refer to your activation e-mail, which indicated the DNS, you should set/point your domain name to.
   
 

» FAQ

  What are my SMTP and POP3 Mail Servers Settings for configuring the mail?
     
  It will be mail.yourdomain.com for both pop3 and smtp servers,
   
 

» FAQ

  How do I check my email through web and POP3 Client?
     
  i) By webmail: Each account comes with it's own Neomail/Squirrel/Horde web client. Which means you can access your email from ANYWHERE in the world! Simply point your browser to http://www.yourdomain.com:2095/ or from the 'Webmail' menu in your cPanel.
ii) By POP3 E-Mail software: To automatically retrieve you emails through POP3 E-Mail software , use the following information for configuration:
Incoming Mail Server (POP3): mail.domainname.com
Outgoing Mail Server (SMTP): mail.domainname.com

UserName: username@domainname.com
Password: user password Note: Please replace yourdomain.com with your hosted domain name.
Also make sure you check the 'My server requires authentication' in POP3 Client software and add your mail account
and password under'Settings'
   
 

» FAQ

  How to control and avoid SPAM mails?
     
  You may enable Spam Assassin utility through control panel. As a precaution do not give out your email address to many web sites (as that invites spam). In addition placing an email on your own web site also may invite spam.
     
  I need additional support?
     
  Please feel free to contact us. Fill in the new query form or existing customer support form. We shall try to respond to our customer’s request as quickly as possible.
   
 

» FAQ

 
 

DEVOTEE INFOSYSTEMS CREATORS
5601 NW Moonlight Meadow CT, Lees Summit
MO-64064

 

 
   
   
   
 
 
 

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